• zp20
• 30 października, 2024
• Biznes i finanse
• AI Agent, breakthrough, eGain, enterprise content, experience, guided reasoning, knowledge base, popularność, self-service, website
• 0 Komentarze

The eGain AI Agent™ now offers a revolutionary self-service experience, providing guided reasoning across knowledge base, website, and enterprise content. On October 29, 2024, eGain (NASDAQ: EGAN) unveiled significant product improvements at its Solve 24 conference in Chicago. According to Gartner, virtual customer assistant and virtual agent assistant projects that do not integrate with modern knowledge management systems will fail …