eGain Named a Visionary in the 2024 Gartnerandreg; Magic Quadrantandtrade; for the CRM Customer Engagement Center

The Gartner Magic Quadrant for the CRM Customer Engagement Center has named eGain as a Visionary based on their Completeness of Vision and Ability to Execute. This evaluation was published on December 11, 2024 and considered 12 vendors who met inclusion requirements and were evaluated based on 15 criteria. eGain, the AI knowledge management platform for service, announced on December …

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